Please initiate a return request from your personal center and within 3 business days after receiving your package. Generally, the search result should take one week.ħ. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Please contact the carrier to see if they have delivered the item to the right address. If the order has already been shipped out, you have to pay the recall cost to stop the delivery if you still want to cancel the order. Please send the cancel request to on the same day that the order is placed.
These factors may include but are not limited to, extreme weather conditions and technical failures. Our standard delivery times (United States: 3-5 business days Canada: 5-10 business days) are estimates and may vary due to external factors outside of Eletriclife, and our courier's, control. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. It is then picked, packed, and dispatched. Once your order is successfully submitted, our warehouse processes your order in 1-2 business days. We aim to ensure that you receive your order as quickly as possible. Each shipping method will be based on the size and quantity of the items ordered and we only service the United States and Canadian customers.
We use UPS ground, UPS SurePost, USPS and freight transportation by truck to ship your orders. Any orders placed on Saturdays will be sent out together with Sunday's orders. Once we receive your order, we will process it on the same day and send it out in 1-2 business day. Whatever happens to your order, you can contact us via It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order. How do I contact Eletriclife regarding my order?
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